Get in touch
Questions about a product, your order or a delivery? We are happy to help.
If you have a question about the delivery of your order and have a tracking number, try the track your parcel page first. The shipping guide answers most questions about how and when an order ships.
For anything else, email us. We aim to reply within one business day. If you are chasing an order, include your order number and the email address you used at the checkout and we can find it straight away.
Company information
Mattress Protector Company Canada [mattressesprotector.com] is a division of Caruso Consulting Co Ltd. Full business details, so you always know exactly who you are buying from.
- Trading nameMattress Protector Company Canada
- Legal entityCaruso Consulting Co Ltd
- Canadian administration office717 W Pender St, 3rd Floor, Vancouver, BC V6C 1G9, Canada
- Emailtheteam@mattressesprotector.com
- International call center+66 98 391 3877
- Payment methodsCard payment and PayPal
Orders of $75 or more ship free across Canada; below that the only option is Express Delivery at $25. See Shipping and Refunds and Returns for the full detail.
After introducing our Eco Pack packaging, we set ourselves the goal of working closely with our delivery providers to reduce our carbon emissions footprint. Thank you for being part of our journey to a brighter, greener future.